{"id":39951,"date":"2024-08-07T12:40:51","date_gmt":"2024-08-07T10:40:51","guid":{"rendered":"https:\/\/studer-innotec.com\/support\/"},"modified":"2026-02-10T13:23:36","modified_gmt":"2026-02-10T12:23:36","slug":"support","status":"publish","type":"page","link":"https:\/\/studer-innotec.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"39951\" class=\"elementor elementor-39951 elementor-20957\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-562be09 sc_layouts_hide_on_wide sc_layouts_hide_on_desktop sc_layouts_hide_on_notebook sc_layouts_hide_on_tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"562be09\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a43e879 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"a43e879\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3f4f7e sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"d3f4f7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e580f9 elementor-section-stretched sc_layouts_hide_on_wide sc_layouts_hide_on_desktop sc_layouts_hide_on_notebook sc_layouts_hide_on_tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"1e580f9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aedbf8a sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"aedbf8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e3d58e sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"0e3d58e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Schnelle Navigation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11848d0 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"11848d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Finden Sie den Abschnitt, der Ihren Interessen entspricht<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c05433a sc_fly_static elementor-widget elementor-widget-trx_sc_layouts_menu\" data-id=\"c05433a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_layouts_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"sc_layouts_menu sc_layouts_menu_default sc_layouts_menu_dir_vertical sc_layouts_submenu_popup menu_hover_fade\" data-animation-in=\"fadeIn\" data-animation-out=\"fadeOut\" ><ul id=\"sc_layouts_menu_107612054\" class=\"sc_layouts_menu_nav\"><li id=\"menu-item-40274\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-40274\"><a href=\"#technical-support\"><span>Technischer Support<\/span><\/a><\/li><li id=\"menu-item-40275\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-40275\"><a href=\"#FAQ\"><span>FAQ<\/span><\/a><\/li><li id=\"menu-item-40276\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-40276\"><a href=\"#webinar\"><span>Webinar<\/span><\/a><\/li><li id=\"menu-item-40277\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-40277\"><a href=\"#battery-compatibility\"><span>Batteriekompatibilit\u00e4t<\/span><\/a><\/li><li id=\"menu-item-40278\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-40278\"><a href=\"#download-center\"><span>Download-Center<\/span><\/a><\/li><li id=\"menu-item-40279\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-40279\"><a href=\"#ai-technical-assistant\"><span>KI-Technischer Assistent<\/span><\/a><\/li><li id=\"menu-item-40280\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-40280\"><a href=\"#support-contact\"><span>Kontaktieren Sie unser Support-Team<\/span><\/a><\/li><li id=\"menu-item-40281\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-40281\"><a href=\"https:\/\/studer-innotec.com\/de\/kundendienst\/\"><span>Kundendienst<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ddccff6 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"ddccff6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c102067 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"c102067\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6290698 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"6290698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd00f6f sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"fd00f6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"technical-support\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7939c5d sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"7939c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41e6749 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"41e6749\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8250e4f sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"8250e4f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca50801 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"ca50801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technischer Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2b682 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"4d2b682\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a52f9d sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"6a52f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wir empfehlen Endbenutzern, sich zuerst an ihren Installateur oder einen <a href=\"https:\/\/studer-innotec.com\/de\/partner\/\">Partner<\/a> zu wenden.<br>Schauen Sie im <a href=\"https:\/\/studer-innotec.com\/de\/downloads\/\" target=\"_blank\" rel=\"noopener\">Download-Bereich<\/a> und in den <a href=\"https:\/\/studer-innotec.com\/de\/support\/faq\/\">FAQ<\/a> nach, wo Sie umfassende technische Dokumentation, Benutzerhandb\u00fccher und h\u00e4ufig gestellte Fragen finden, die Ihnen helfen k\u00f6nnen, ein Problem zu identifizieren, Probleme zu l\u00f6sen und Sie durch die Konfiguration und Datenanalyse zu f\u00fchren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71d75f18 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"71d75f18\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-512b5362 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"512b5362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-754b3b35 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"754b3b35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e2ed654 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"e2ed654\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4de286 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"a4de286\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4688e5f elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"4688e5f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-31d7c3d sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"31d7c3d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e282367 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"e282367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Erste Schritte: \u00dcberpr\u00fcfen Sie Ihre Batterie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6739fc sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"f6739fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90c2437 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"90c2437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die Leistungselektronik wird mit Energie aus der Batterie versorgt. Bitte \u00fcberpr\u00fcfen Sie den Batteriestatus. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-42dec62 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"42dec62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46129c6 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"46129c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Zweite Schritte: Energieanalyse zur Probleml\u00f6sung<\/strong><\/h3><p>Ihr Studer-Ger\u00e4t ist das Herzst\u00fcck Ihres Energiesystems und f\u00fcr die Steuerung der Energiefl\u00fcsse zwischen den verschiedenen Komponenten zust\u00e4ndig.<\/p><p>Zur Analyse des Verhaltens Ihres Energiesystems stehen Ihnen \u00dcberwachungs- und Energiemanagement-Tools zur Verf\u00fcgung.<br>Analysieren Sie bei einem Ereignis Ihre Systemdaten der letzten Tage und Wochen mithilfe des <a href=\"https:\/\/portal.studer-innotec.com\" target=\"_blank\" rel=\"noopener\">Studer web portal<\/a> oder eines anderen verf\u00fcgbaren <a href=\"https:\/\/studer-innotec.com\/de\/digitale-produkte\/monitoring-instrumente\/\" target=\"_blank\" rel=\"noopener\">\u00dcberwachungstools<\/a>.<\/p><p>Auch wenn Ihre Anlage nicht mit dem Internet verbunden ist, werden die Daten lokal auf der SD-Karte Ihres Ger\u00e4ts (xtender-Serie) oder dem USB-Stick (next-Serie) gespeichert und k\u00f6nnen auf das Portal hochgeladen werden.<\/p><p>Die Weitergabe der \u00dcberwachungsdaten an unser technisches Support-Team kann uns ebenfalls dabei helfen, das Problem zu identifizieren und einen besseren Service zu bieten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-35ea6cc sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"35ea6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68ea21c elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"68ea21c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b6c9bc7 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"b6c9bc7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be0f218 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"be0f218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Technische Informationen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86dc877 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"86dc877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2583ac3 assistance-section elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"2583ac3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-ed3f686 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"ed3f686\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5482e4a sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"5482e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"FAQ\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d70df3 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"4d70df3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2048\" height=\"1152\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1.png\" class=\"attachment-full size-full wp-image-42955\" alt=\"Banner cervin\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1.png 2048w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-300x169.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-1024x576.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-768x432.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-1536x864.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-370x208.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-1290x725.png 1290w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-840x473.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-410x231.png 410w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-270x152.png 270w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tFAQ\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>H\u00e4ufig gestellte Fragen<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<a href=\"https:\/\/studer-innotec.com\/de\/support\/faq\/\" class=\"premium-banner-ib-link\"><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9d95739 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"9d95739\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5644897 sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"5644897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"webinar\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-041ff99 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"041ff99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1055\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-scaled.png\" class=\"attachment-full size-full wp-image-43026\" alt=\"RESIDENTIAL building\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-scaled.png 2560w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-300x124.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-1024x422.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-768x316.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-1536x633.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-2048x844.png 2048w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-370x152.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-840x346.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-410x169.png 410w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tWebinar\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>Bald verf\u00fcgbar<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1f9e489 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"1f9e489\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c70d505 sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"c70d505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"battery-compatibility\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8d59dc premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"a8d59dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1808\" height=\"1356\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover.png\" class=\"attachment-full size-full wp-image-42643\" alt=\"battery-compatibility-cover\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover.png 1808w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-300x225.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-1024x768.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-768x576.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-1536x1152.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-370x278.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-840x630.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-410x308.png 410w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-600x450.png 600w\" sizes=\"(max-width: 1808px) 100vw, 1808px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tBatteriekompatibilit\u00e4t \t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>Batterien, die getestet wurden und unterst\u00fctzt werden<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<a href=\"https:\/\/studer-innotec.com\/de\/support\/battery-compatibility\/\" class=\"premium-banner-ib-link\"><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-f190d69 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"f190d69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1e271f sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"f1e271f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"download-center\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2ab841 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"d2ab841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner.png\" class=\"attachment-full size-full wp-image-42260\" alt=\"Products-banner\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner.png 1920w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-300x169.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-1024x576.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-768x432.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-1536x864.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-370x208.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-1290x725.png 1290w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-840x473.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-410x231.png 410w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-270x152.png 270w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tDownload-Center\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>\u00dcberpr\u00fcfen Sie den Download-Bereich<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<a href=\"https:\/\/studer-innotec.com\/de\/downloads\/\" class=\"premium-banner-ib-link\"><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25132fa elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"25132fa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5496168 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"5496168\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eeffaaa sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"eeffaaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7919f4c sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"7919f4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"ai-technical-assistant\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5ae55b sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"f5ae55b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">KI-Technischer Assistent<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d96af25 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"d96af25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Beantwortet Fragen von Benutzern anhand der Produkthandb\u00fccher und -dokumentationen. Derzeit befindet sich diese Funktion in der BETA-Testphase.  <br>ChatGPT kann Fehler machen, bitte nehmen Sie sich immer die Zeit, direkt in der Originaldokumentation nachzuschlagen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-468cd57 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"468cd57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6413be0 assistance-section elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"6413be0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-130fddf sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"130fddf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91fd6e2 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"91fd6e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2298\" height=\"1360\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1.png\" class=\"attachment-full size-full wp-image-43062\" alt=\"\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1.png 2298w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-300x178.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-1024x606.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-768x455.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-1536x909.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-2048x1212.png 2048w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-370x219.png 370w, 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Navigation Finden Sie den Abschnitt, der Ihren Interessen entspricht Technischer Support FAQ Webinar Batteriekompatibilit\u00e4t Download-Center KI-Technischer Assistent Kontaktieren Sie unser Support-Team Kundendienst Technischer Support Wir empfehlen Endbenutzern, sich zuerst&hellip;<\/p>\n","protected":false},"author":3,"featured_media":42260,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39951","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Professioneller technischer Support und Unterst\u00fctzung - Studer Innotec<\/title>\n<meta name=\"description\" content=\"Finden Sie im Studer Support Center alle ben\u00f6tigten Hilfestellungen, einschlie\u00dflich technischer Dokumentation, FAQs und Kontaktinformationen.\" \/>\n<meta name=\"robots\" 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