{"id":33595,"date":"2024-08-07T12:40:51","date_gmt":"2024-08-07T10:40:51","guid":{"rendered":"https:\/\/studer-innotec.com\/support\/"},"modified":"2026-02-10T13:23:51","modified_gmt":"2026-02-10T12:23:51","slug":"support","status":"publish","type":"page","link":"https:\/\/studer-innotec.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33595\" class=\"elementor elementor-33595 elementor-20957\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-562be09 sc_layouts_hide_on_wide sc_layouts_hide_on_desktop sc_layouts_hide_on_notebook sc_layouts_hide_on_tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"562be09\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a43e879 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"a43e879\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3f4f7e sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"d3f4f7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e580f9 elementor-section-stretched sc_layouts_hide_on_wide sc_layouts_hide_on_desktop sc_layouts_hide_on_notebook sc_layouts_hide_on_tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"1e580f9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aedbf8a sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"aedbf8a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e3d58e sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"0e3d58e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Acc\u00e8s rapide<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11848d0 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"11848d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trouvez la section qui correspond \u00e0 vos besoins<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c05433a sc_fly_static elementor-widget elementor-widget-trx_sc_layouts_menu\" data-id=\"c05433a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_layouts_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"sc_layouts_menu sc_layouts_menu_default sc_layouts_menu_dir_vertical sc_layouts_submenu_popup menu_hover_fade\" data-animation-in=\"fadeIn\" data-animation-out=\"fadeOut\" ><ul id=\"sc_layouts_menu_799102568\" class=\"sc_layouts_menu_nav\"><li id=\"menu-item-33597\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33597\"><a href=\"#technical-support\"><span>Support technique<\/span><\/a><\/li><li id=\"menu-item-33598\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33598\"><a href=\"#FAQ\"><span>FAQ<\/span><\/a><\/li><li id=\"menu-item-33599\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33599\"><a href=\"#webinar\"><span>Webinar<\/span><\/a><\/li><li id=\"menu-item-33600\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33600\"><a href=\"#battery-compatibility\"><span>Compatibilit\u00e9 des batteries<\/span><\/a><\/li><li id=\"menu-item-33601\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33601\"><a href=\"#download-center\"><span>Centre de t\u00e9l\u00e9chargement<\/span><\/a><\/li><li id=\"menu-item-33602\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33602\"><a href=\"#ai-technical-assistant\"><span>Assistant technique IA<\/span><\/a><\/li><li id=\"menu-item-33603\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33603\"><a href=\"#support-contact\"><span>Contactez notre \u00e9quipe technique<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ddccff6 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"ddccff6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c102067 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"c102067\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6290698 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"6290698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd00f6f sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"fd00f6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"technical-support\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7939c5d sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"7939c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41e6749 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"41e6749\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8250e4f sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"8250e4f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca50801 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"ca50801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support technique<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2b682 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"4d2b682\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a52f9d sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"6a52f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous conseillons aux utilisateurs finaux de contacter d&rsquo;abord leur installateur ou <a href=\"https:\/\/studer-innotec.com\/fr\/partenaires\/\">un partenaire<\/a>.<br>Consultez <a href=\"https:\/\/studer-innotec.com\/fr\/telechargements\/\" target=\"_blank\" rel=\"noopener\">la section T\u00e9l\u00e9chargements<\/a> et <a href=\"https:\/\/studer-innotec.com\/fr\/support\/faq\/\">la FAQ<\/a> o\u00f9 vous trouverez une documentation technique compl\u00e8te, des manuels d&rsquo;utilisation et des questions fr\u00e9quentes qui vous aideront \u00e0 identifier un probl\u00e8me, \u00e0 le r\u00e9soudre et vous guider dans la configuration et l&rsquo;analyse des donn\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71d75f18 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"71d75f18\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-512b5362 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"512b5362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-754b3b35 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"754b3b35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e2ed654 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"e2ed654\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4de286 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"a4de286\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4688e5f elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"4688e5f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-31d7c3d sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"31d7c3d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e282367 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"e282367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Premi\u00e8re \u00e9tape : v\u00e9rifiez votre batterie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6739fc sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"f6739fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90c2437 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"90c2437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;\u00e9lectronique de puissance est aliment\u00e9e par l&rsquo;\u00e9nergie provenant de la batterie. Veuillez vous assurer de v\u00e9rifier l&rsquo;\u00e9tat de la batterie. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-42dec62 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"42dec62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46129c6 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"46129c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Deuxi\u00e8me \u00e9tape : analyse \u00e9nerg\u00e9tique pour la r\u00e9solution des probl\u00e8mes<\/strong><\/h3><p>Votre appareil Studer est au c\u0153ur de votre syst\u00e8me \u00e9nerg\u00e9tique, charg\u00e9 de g\u00e9rer les flux d&rsquo;\u00e9nergie entre les diff\u00e9rentes parties.<\/p><p>Des outils de surveillance et de gestion de l&rsquo;\u00e9nergie sont \u00e0 votre disposition pour analyser le comportement de votre syst\u00e8me \u00e9nerg\u00e9tique.<br>En cas d&rsquo;incident, analysez les donn\u00e9es de votre syst\u00e8me pour les derniers jours et les derni\u00e8res semaines \u00e0 l&rsquo;aide <a href=\"https:\/\/portal.studer-innotec.com\" target=\"_blank\" rel=\"noopener\">du portail de surveillance Studer<\/a> ou de tout autre <a href=\"https:\/\/studer-innotec.com\/fr\/produits-digitaux\/monitoring\/\" target=\"_blank\" rel=\"noopener\">outil de surveillance disponible<\/a>.<\/p><p>M\u00eame si votre installation n&rsquo;est pas connect\u00e9e \u00e0 Internet, les donn\u00e9es sont enregistr\u00e9es localement sur la carte SD de votre appareil (s\u00e9rie xtender) ou sur une cl\u00e9 USB (s\u00e9rie next) et peuvent \u00eatre t\u00e9l\u00e9charg\u00e9es sur le portail.<\/p><p>Le partage des donn\u00e9es de surveillance avec notre \u00e9quipe d&rsquo;assistance technique peut \u00e9galement nous aider \u00e0 identifier le probl\u00e8me et \u00e0 fournir un meilleur service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-35ea6cc sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"35ea6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68ea21c elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"68ea21c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b6c9bc7 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"b6c9bc7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be0f218 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"be0f218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Informations techniques<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86dc877 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"86dc877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2583ac3 assistance-section elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"2583ac3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-ed3f686 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"ed3f686\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5482e4a sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"5482e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"FAQ\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d70df3 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"4d70df3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2048\" height=\"1152\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1.png\" class=\"attachment-full size-full wp-image-42954\" alt=\"Banner cervin\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1.png 2048w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-300x169.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-1024x576.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-768x432.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-1536x864.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-370x208.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-1290x725.png 1290w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-840x473.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-410x231.png 410w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Cervin-2048x1152-1-270x152.png 270w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tFAQ\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>Questions fr\u00e9quemment pos\u00e9es<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<a href=\"https:\/\/studer-innotec.com\/fr\/support\/faq\/\" class=\"premium-banner-ib-link\"><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9d95739 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"9d95739\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5644897 sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"5644897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"webinar\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-041ff99 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"041ff99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1055\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-scaled.png\" class=\"attachment-full size-full wp-image-43025\" alt=\"RESIDENTIAL building\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-scaled.png 2560w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-300x124.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-1024x422.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-768x316.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-1536x633.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-2048x844.png 2048w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-370x152.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-840x346.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/06\/RESIDENTIAL_FULL_VIOLET-410x169.png 410w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tWebinar\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>Bient\u00f4t disponible<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1f9e489 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"1f9e489\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c70d505 sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"c70d505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"compatibilite-batteries\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8d59dc premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"a8d59dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1808\" height=\"1356\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover.png\" class=\"attachment-full size-full wp-image-42642\" alt=\"battery-compatibility-cover\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover.png 1808w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-300x225.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-1024x768.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-768x576.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-1536x1152.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-370x278.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-840x630.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-410x308.png 410w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/battery-compatibility-cover-600x450.png 600w\" sizes=\"(max-width: 1808px) 100vw, 1808px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tCompatibilit\u00e9 des batteries \t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>Batteries test\u00e9es et prises en charge<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<a href=\"https:\/\/studer-innotec.com\/fr\/support\/compatibilite-batteries\/\" class=\"premium-banner-ib-link\"><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-f190d69 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"f190d69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1e271f sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"f1e271f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"download-center\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2ab841 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"d2ab841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner.png\" class=\"attachment-full size-full wp-image-42262\" alt=\"Products-banner\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner.png 1920w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-300x169.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-1024x576.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-768x432.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-1536x864.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-370x208.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-1290x725.png 1290w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-840x473.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-410x231.png 410w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/02\/Products-banner-270x152.png 270w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tCentre de t\u00e9l\u00e9chargement\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-content premium_banner_content\">\n\t\t\t\t\t\t<p>Consultez la section t\u00e9l\u00e9chargements<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<a href=\"https:\/\/studer-innotec.com\/fr\/telechargements\/\" class=\"premium-banner-ib-link\"><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25132fa elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"25132fa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5496168 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"5496168\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eeffaaa sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"eeffaaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7919f4c sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"7919f4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"ai-technical-assistant\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5ae55b sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"f5ae55b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Assistant technique IA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d96af25 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"d96af25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>R\u00e9pond aux questions des utilisateurs \u00e0 l&rsquo;aide des manuels et de la documentation du produit. Cette fonctionnalit\u00e9 est actuellement en version BETA pour tests.  <br>ChatGPT peut faire des erreurs, veuillez toujours prendre le temps de consulter directement la documentation originale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-468cd57 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"468cd57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6413be0 assistance-section elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"6413be0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-130fddf sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"130fddf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91fd6e2 premium-banner-responsive-yes sc_fly_static elementor-widget elementor-widget-premium-addon-banner\" data-id=\"91fd6e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"premium-banner-ib premium-banner-min-height premium-banner-animation10 zoomout active premium-banner__effect-type2\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2298\" height=\"1360\" src=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1.png\" class=\"attachment-full size-full wp-image-43061\" alt=\"\" srcset=\"https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1.png 2298w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-300x178.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-1024x606.png 1024w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-768x455.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-1536x909.png 1536w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-2048x1212.png 2048w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2025\/09\/next-series-family-1-370x219.png 370w, 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https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-300x300.png 300w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-150x150.png 150w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-768x768.png 768w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-370x370.png 370w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-120x120.png 120w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-840x840.png 840w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-410x410.png 410w, https:\/\/studer-innotec.com\/wp-content\/uploads\/2024\/08\/Xtender-series-600x600.png 600w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"premium-banner-ib-desc\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"premium-banner-ib-title premium_banner_title\">\n\t\t\t\t\t\tassistant de la s\u00e9rie xtender\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<a href=\"https:\/\/chatgpt.com\/g\/g-676ec139841081919d9a668f5477b9cf-studer-innotec-xtender-assistant-beta\" target=\"_blank\" class=\"premium-banner-ib-link\"><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c21360 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"1c21360\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f6b3d68 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"f6b3d68\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e258941 sc_fly_static elementor-widget elementor-widget-menu-anchor\" data-id=\"e258941\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"support-contact\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2788206 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"2788206\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a6b831a elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"a6b831a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fe5f04 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"9fe5f04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdadd6c sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"bdadd6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contactez notre \u00e9quipe technique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d891496 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"d891496\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b61be1 elementor-align-left elementor-mobile-align-center sc_fly_static elementor-widget elementor-widget-button\" data-id=\"6b61be1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.studer-innotec.com\/contactus\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cliquez ici pour contacter notre \u00e9quipe de support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-910b782 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"910b782\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-662a098 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"662a098\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc0e17d sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"dc0e17d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Acc\u00e8s rapide Trouvez la section qui correspond \u00e0 vos besoins Support technique FAQ Webinar Compatibilit\u00e9 des batteries Centre de t\u00e9l\u00e9chargement Assistant technique IA Contactez notre \u00e9quipe technique Support technique Nous&hellip;<\/p>\n","protected":false},"author":3,"featured_media":42262,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33595","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support technique professionnel et assistance - Studer Innotec<\/title>\n<meta name=\"description\" content=\"Trouvez toute l\u2019aide n\u00e9cessaire aupr\u00e8s du centre de support Studer, incluant la documentation technique, les FAQ et les informations de contact.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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