---
title: I need to understand what happened in my customer’s system ​
description: "Monitoring tool with advanced technical details is available for the professionals on our **webportal**. Studer monitoring app is simpler and more dedicated to the end customer.​ Webportal: [https://portal.studer-innotec.com](https://portal.studer-innotec.com) Studer monitoring app: Download now in the [Apple Store](https://play.google.com/store/apps/details?id=com.studerinnotec.studermonitoring&hl=fr_CH) or [Google Play](https://apps.apple.com/ch/app/studer-monitoring/id6504570049?l=fr-FR)."
url: "https://studer-innotec.com/support/faq/monitoring/mobile-monitoring-app/i-need-to-understand-what-happened-in-my-customers-system/"
updated: "2026-06-25"
category: mobile monitoring app
tags:
  - monitoring
---

# I need to understand what happened in my customer’s system ​

Monitoring tool with advanced technical details is available for the professionals on our **webportal**. Studer monitoring app is simpler and more dedicated to the end customer.​

Webportal:
 [https://portal.studer-innotec.com](https://portal.studer-innotec.com)

Studer monitoring app:
 Download now in the [Apple Store](https://play.google.com/store/apps/details?id=com.studerinnotec.studermonitoring&hl=fr_CH) or [Google Play](https://apps.apple.com/ch/app/studer-monitoring/id6504570049?l=fr-FR).