Minimize unforeseen, maximize reliability
On top of the studer care features, protect the next3 for 990 CHF and unleash extended after-sale services. Order the studer care+ at product purchase or within 2 years of the date of manufacture. For professional studer care+ orders, please check with your Studer contact person.
How it works?
1. order studer care+ for 990 CHF at product purchase or within 2 years of the date of manufacture
2. fill the form with all relevant data if you order after purchase. Studer care+ is linked to the device serial number.
3. our team will analyze the info and confirm the studer care+ activation.
You can order studer care+ through your installer or studer representative. The studer care+ coverage will be registered in our system linked to the product serial number. The studer care+ invoice is the proof of the extended product coverage.
Declare a claim
In case of issue with a registered device, please contact the installer and our team as soon as possible. Studer care+ requests are treated in priority by our technical team. We advise setting up a virtual assistance session with our technical support team. It is important to identify the problem and avoid operational devices being replaced. In case of failure confirmation, our technical support team will guide you through the claim. A replacement product will be organized and supplied on a “best effort” basis. Warranty eligibility shall be confirmed after failed product reception by Studer or our service centre. Studer care+ repairs are treated on a priority basis.